Frequently Asked Questions – with answers Shopping

We have made it easy to place orders. First choose a design you like, then select a cut and colour. Finally choose a size and click ADD TO BAG. Your order will be placed in your BAG, which is situated at the top right hand of the screen. Just click the bag and your order will appear. You can finally click on GO TO CHECK OUT to process your order.

In some cases we'll be out of stock of some items. You can click on the 'out of stock' item and enter your email so we can let you know once we've replenished our stock.

If you do not feel 100% satisfied with your purchase, you may send it back in its original packaging, unworn and unwashed. We'll exchange it or issue a full refund, excluding shipping and bank transaction fees. To avoid any misfitting, please make sure to measure yourself with our size charts (link) before ordering.

We'll inform you of the status of your order, when it's dispatched. Postal Tracking is only possible with EMS postal service, and in this case we'll provide you with your tracking number. However, Priority Shipping does not enable tracking, but guarantees it will get there.

In case we haven’t sent your package, you can cancel your order or make amends. However, if you cancel your order completely, we'll be happy to reimburse you, minus the bank fee and postal costs.

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